I haven't received my refund

Refunds can take 5–10 business days to appear on your original method of payment. If it’s been longer than that:

1. Check your bank account again.
2. Contact your credit card company. It can take some time before a refund is officially posted.
3. Contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of the above and still don’t see your refund, email us at support@shopgardenalchemy.com.